Dubelaar, Chris; Chow, Garland; Larson, Paul D. - In: International Journal of Physical Distribution & … 31 (2001) 2, pp. 96-108
Effective inventory management is critical to retailing success. Surprisingly, there is little published empirical … research examining relationships between retail inventory, sales and customer service. Based on a survey of 101 chain store … units, this paper develops and tests a series of hypotheses about retail inventory. Seventy‐five percent of the store owners …