The degree of association between sophistication in distribution management and service performance differs across industries. While there are significant associations with some of the indicators of management sophistication in all three industries used in this study, there was no consistency in...

Documents two case studies conducted in Australian companies from the wholesaling sector. Both companies are importers and wholesalers supplying into the retail sector. The aim of the case studies was to establish to what extent each had adopted and implemented new technologies for the...

This paper describes how qualitative research methods, particularly action research case studies, can contribute to further advance and develop logistics research. The paper also describes limitations with the current dominance of quantitative (especially survey) research in logistics. However,...

Dynamic demands and constraints imposed by a rapidly changing business environment make it increasingly necessary for companies in the food supply chain to cooperate with each other. The main questions individual (food) companies face are whether, why, how and with whom they should start supply...

Sales forecasting and collaboration are two business phenomena that have independently been recognized as contributing to improved organizational performance. The present research employs case study methodology to explore the synergies to be gained from combining the two processes. Depth...

Global sourcing is becoming a prerequisite for companies competing in today's market. The logistics costs often comprise a large portion of the total global sourcing cost, thereby determining the effectiveness of this procurement strategy. However, evaluating the logistics cost in a global...

In this paper, a case study conducted on a small third‐party logistics (3PL) company in Hong Kong is presented. This company is interesting in that it has been designated as the “king” of Hong Kong's 3PL (in‐bound) logistics companies. The company has been successful in its overall...

This article examines the business relationships in the cold chain used for exporting food to new markets in developing countries. The American Potato Trade Alliance, a cross‐network alliance that includes all levels of the value chain, is the subject of case study research involving...

Purchasing organizations are exposed to risk in their interactions with suppliers, whether it is recognized and managed, addressed in a cursory manner, or altogether ignored. In order to understand the supply risk that exists, purchasing organizations can proactively assess the probability and...

Purpose – The purpose of this paper is to develop the paradigmatic justification for the use of case studies in logistics research. The argument is based on a critical realist (CR) ontology and epistemology. The current logistics paradigm's flat ontology – based on regularity – is replaced...