Rikhardsson, Pall; Wendt, Stefan; Arnardóttir, Auður Arna - In: International Journal of Productivity and Performance … 70 (2020) 6, pp. 1446-1469
Purpose: This paper asks the question of whether more environmental uncertainty affects the design of performance measurement systems in terms of a greater variety of performance measures and whether this leads to more management satisfaction with the performance measurement system and improved...