Crowdsourcing is a concept in which the crowd is used as a source of labor, idea generation, or problem identification. Crowdsourcing originated in the private sector; though with any good private sector practice it is increasingly being utilized in government. This paper provides an overview of...

In the last years new relational systems between citizens and Institutions have been arising. One of the main effects of such transformation is an increasing citizen engagement in designing public services. The motivations, modes, and effects concerning this practice are relevant research topics...