Recently there has been a growing awareness in the Western world that to be effective senior managers need to acquire people‐related skills. In contrast, in developing countries management educators and trainers still seem to be preoccupied with traditional task‐related management training....

Traditionally, the effectiveness of the senior officials within the public sector has been disproportionately associated with task instead of people‐related skills. A study of 74 senior managers within Indian Railways, over three years, has revealed that managers, in order to become effective,...

The last few decades have been notable for the considerable attention which managers and their effectiveness have received. However, despite copious writing and concern for this illusive organizational phenomenon, mostly in the developed world, still a great deal of confusion and concern...