Beech, Nic; de Caestecker, Linda; MacIntosh, Robert; … - In: International Journal of Public Sector Management 17 (2004) 6, pp. 486-497
This paper seeks to problematize the role(s) that lay‐workers can play and the nature of their relationship with other, well‐established professional groups. Views are extracted from the literature on how best to manage the introduction of lay‐workers into professional settings and the...