Although politicians are desperate for innovation, few are brave enough to talk about how difficult it is to shift people away from predictable patterns of behaving and from conforming cultures. There is a tendency in national government to think radical and act conservative. The Labour...

As a consequence of changes in the steering of the public sector in Norway during the 1990s, evaluation has, as in other European countries, become a standard element in the governing of the sector. However, evaluation procedures also seem to be an important instrument in the implementation of...

During the last two decades the public sector has come under increasing pressure to improve performance and demonstrate greater transparency and accountability. This pressure has resulted in public sector organisations facing shifts in ways of operating. Various corporate change strategies have...

Examines the process of change in hospitals that has emerged following the introduction of the health quasi‐market in 1991. Blends empirical evidence with Greenwood and Hinings’ archetype and tracks of change concepts to analyse the process which is labelled quasi‐market transformation...

Examines the impact of organisational culture on the responses of one group of professionals to change processes. Draws upon literature relating to policy implementation and organisational behaviour, in order to gain abetter understanding of the power and processes associated with the impact of...

The objective of this paper is to show how Internet technologies have the potential to facilitate the achievement of transparency within public sector organisations. This change will also have a major impact on the way in which public sector organisations interact with their environment and in...

There has been limited examination of the impact of public sector restructuring on affected officials. This paper seeks to address the imbalance. It discusses the case of the New Zealand Health Funding Authority, dissolved and merged in 2000 as part of a major health sector restructuring...

Change, enterprise and external funding are major factors in public sector management in many parts of the world. The situation facing managers in the British education system is no exception. In both a personal and a professional sense, many lecturers are being asked to become more...

Reports on the introduction of marketing concepts into the Queensland Department of Primary Industries, in 1988‐89, using workshops, luncheon seminars, newsletters and the establishment of an entrepreneur′s network. Two years later, interviews were conducted within two branches of the...

Outlines some of the dramatic changes which have had an impact on public sector organizations in the United Kingdom, and the likely effects for employees. Argues that enhanced demands which have accompanied these changes create a cumulative spiral of pressures for organization members, rendering...