Purpose – E‐governance initiatives are common in most countries as they promise a more citizen‐centric government and … differentiates between e‐government and e‐governance and describes the status of e‐governance in developing countries. It then … the reason for this failure is a techno‐centric focus rather than a governance‐centric focus. The aim of this paper is to …

political engagement. Originality/value – The paper adds insight into citizens' attitudes towards e‐government and e‐governance.  …Purpose – The purpose of this paper is to further understanding of citizens' attitudes towards electronic government (e‐government …) and e‐governance. Design/methodology/approach – A quantitative study was conducted of 3,000 citizens of a relatively …

, functions and structures of local government will be defined in terms of provincial legislation. However, although local …Local government is the second or third tier of government deliberately created to bring government to the grassroots … decentralized democratic local government as a vehicle for development and national integration is imperative. The current interim …

significantly inhibited good governance in the country. South Africa's complex political design is a contributing factor to the rise … principles. Although the South African government has been instrumental in systems to fight the evils of corruption, practical … and the impact of anti‐corruption measures and agencies; and the impact of corruption on good governance. This paper is a …

elections in 1994. Looks at the changes which have taken place in the nature and function of governance in South Africa ‐ from … which is a key determinant of the direction that governance in South Africa takes. Notes a substantially improved … relationship between the Government and the people on all levels and a new commitment to openness by the South African Parliament …

democratic governance with its trappings of constitutionalism, which requires that the behaviour of politicians, public officials …

traditional methods of service delivery for government services. The study investigated the factors related to decision making … when people consider and evaluate the usage of an online e‐government delivery mechanism. The approach taken was based on a …

the building of government reputation by raising key aspects of corporate reputation theory that can be strengthened by … departments are bureaucratic, slow, and incapable of taking immediate action, governments are striving to revert this negative … context, CRM has a potential value to fulfil government needs to become more responsive to the public. Practical implications …