brought in appeared to be coincidentally similar to NPM ideals. Furthermore, senior managers (such as the chief executive and …, they will help policy makers and public sector managers in their day‐to‐day decision‐making.  …

/methodology/approach – The research involved semi‐structured interviews with Chief Executive Officers and middle managers in three smaller local …

solicit public sector managers' views on the usefulness of the BSC and the factors that support or impede its implementation … in practice. Follow‐up interviews with selected respondents allowed for more in‐depth exploration of managers …

constructed theoretical framework Findings – Fuelled by the “new public management” movement, public managers are forced to act in … managerial behaviour and the professionalism of public officials. Consequently, public managers have acquired personal stakes in … concludes that professional public managers must be judged within the context of the “res publica”. Originality/value – The …

polarisation. Furthermore, the survey carried out confirms the existence of some effective behaviours of public top managers … to br drawn. Practical implications – The result of this research implies that “ideal” competences of public managers …

margins and into the centre of education for mid career public managers, and offers practical methods for doing so. Design …. Originality/value – The paper offers three dimensions of pedagogy for enabling public service managers to engage with diversity …

career public managers. Drawing on experiences of such programmes from across Europe, the paper examines the potential …