In this article, the relationship is studied between certification on the ISO 9000 series and the performance of … organizations. It is often claimed that ISO certification generates an improvement in the performance of organizations. This … research aims to find out if ISO certification indeed results in better performance outcomes for organizations. This is of …

ISO 9000 certification adds to the fact of being a management tool, source of competitive advantages, its potential to … been planned, its main goal being to analyse how relevant certification may be in the progress of Spanish companies towards … participating companies reflect that although certification leads to a basic quality level, it is also true that it generates a …

with business success, there is little empirical research that can attribute causality to certification. Contributes to the … dangers in inferring that ISO 9000 certification leads to superior business performance. Additionally the findings should give … pause for thought for decision‐makers. Certification is a major investment yet the findings show that inflated expectations …

. Such advantages and disadvantages lead to different reasons for seeking certification. Based on these reasons, this paper … analyzed the influence of internal motivation for seeking certification with level of quality management and performance in … relation between reasons for seeking certification and level of quality management and performance) have been performed on the …

certification audit.  …

benefits/limitations of obtaining certification for a quality management system (QMS) and differences between small‐sized and … medium/large‐sized organisations in terms of the pressures driving organisations to seek certification. Presents details of … attitudes to QMS certification than medium/large‐sized organisations. Finds both small‐sized and medium …

This paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification … believe that ISO 9001 certification is worthwhile, and more than 76 per cent believe that the cost of certification is … inexpensive. The results indicate that companies which seek certification because of their customers’ request seem to gain less …

Purpose – The purpose of this paper is to investigate the impact of ISO 9001 certification on US firms’ financial … operating performance for a period of five years including one-year prior to certification, year of certification, and three … fiscal years after certification. Design/methodology/approach – The paper is based on an examination of a sample of 397 firms …