Purpose – There are many studies on the impact of supply chain integration (SCI) on performance. However, the … quality performance of upstream integration with suppliers and downstream integration with customers. Design … – The research reveals that downstream integration with customers influences both the quality management practice and the …

supply chains, there are important challenges to SCQM in education, namely, regarding information sharing, trust, integration …

(top management support, human resource management, information and supply chain integration). The measurement instrument … studies in different contexts. Originality/value – The integration of quality and supply chain management still remains …

Purpose – The purpose of this paper is to explore the integration issues that are important to consider when attempting … this paper is to explore the role that integration plays in effecting this implementation and to see how, in practice …, integration might be achieved. Design/methodology/approach – A literature review reveals several factors in relation to …

structured problem‐solving methodology. The authors strongly argue its integration with other continuous/breakthrough improvement …

articulated, harmonized and integrated. Thus, this paper intends to approach different strategies to achieve integration, with … related with good practices assuring the efficiency and effectiveness of the integration process. Design … area, because it states different integration approaches and levels of integration and what are the features that …