Dandis, Ala' Omar; Wright, Len Tiu - In: International Journal of Quality and Service Sciences 12 (2020) 2, pp. 149-171
Purpose: The purpose of this paper is to investigate how the CARTER model impact on attitudinal loyalty in Islamic banks. Design/methodology/approach: The paper presents primary data collected by self-administered questionnaires involving a sample of 655 respondents from all local Islamic banks...