Schmidt, Ruth Ä.; Jones, Peter; Oldfield, Brenda M. - In: International Journal of Retail & Distribution Management 33 (2005) 9, pp. 669-684
Purpose – At the time of the imminent implementation of the Disability Discrimination Act (DDA) 1995, Part III, this paper aims to raise awareness both amongst retail and marketing academics and practitioners of the opportunities and potential marketing benefits inherent in the implementation...