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Customer profitability analysis an avant-garde approach to revenue optimisation in hotels
Iyengar, Anand; Suri, Ketan - In: International Journal of Revenue Management 6 (2012) 1/2, pp. 127-143
The widespread use of customer relationship management systems has provided hospitality/hotel organisations with detailed insights into the profitability of their individual customers and at the same time have highlighted unprofitable patrons. Critically appreciating contributions in the area of...
Persistent link: https://www.econbiz.de/10010669611
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Integrating activity-based costing and revenue management approaches to analyse the remanufacturing outsourcing decision with qualitative factors
Tsai, Wen-Hsien; Hsu, Jui-Ling; Chen, Chia-Hsin - In: International Journal of Revenue Management 1 (2007) 4, pp. 367-387
This paper integrates the Activity-Based Costing (ABC) approach, Revenue Management (RM) approach and the theory of non … the information obtained from ABC can bring more comprehensive solutions for management decisions in detailed cost and …
Persistent link: https://www.econbiz.de/10008539516
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Integrating activity-based costing and revenue management approaches to analyse the remanufacturing outsourcing decision with qualitative factors
Tsai, Wen-Hsien; Hsu, Jui-Ling; Chen, Chia-Hsin - In: International Journal of Revenue Management 1 (2007) 4, pp. 367-387
This paper integrates the Activity-Based Costing (ABC) approach, Revenue Management (RM) approach and the theory of non … the information obtained from ABC can bring more comprehensive solutions for management decisions in detailed cost and …
Persistent link: https://www.econbiz.de/10005543622