Yang, Tao; Yue, Wuyi; Zhan, Jianfen; Hu, Qiying - In: International Journal of Revenue Management 3 (2009) 4, pp. 428-440
We study a generalised M(k)/M/k queueing system where the arrival rate depends on the number of servers. There are holding costs reflecting the waiting cost of customers and service costs relating to operation of the servers. The objective is to minimise the total system cost in a steady state....
