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~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"The service industries journal"
~subject:"Electronic Commerce"
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Virtuelle Stimuli für Kundente...
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Electronic Commerce
Beziehungsmarketing
252
Relationship marketing
252
Consumer behaviour
92
Konsumentenverhalten
92
Dienstleistungsqualität
86
Service quality
86
Customer satisfaction
81
Kundenzufriedenheit
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E-commerce
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28
Kundenintegration
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Online retailing
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Online-Handel
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Social Web
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Internet marketing
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Online-Marketing
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Confidence
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New product development
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Produktentwicklung
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Kundenservice
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customer satisfaction
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Taiwan
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customer loyalty
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Beschwerdemanagement
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Bank
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Lieferantenmanagement
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Service industry
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Supplier relationship management
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Betriebliche Wertschöpfung
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Value creation
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customer relationship management
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Deepika
2
Singh, Shashank Vikram Pratap
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Smith, Alan D.
2
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1
Al-Dwairi, Radwan Moh'd
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Alhijawi, Bushra
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Dantes, Gede Rasben
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Dantes, Kadek Rihendra
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Dashti, Mehdi
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Douglass, Hourya
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Eng, Teck Yong
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Iahad, Noorminshah A.
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International journal of business information systems : IJBIS
The service industries journal
SpringerLink / Bücher
95
Journal of retailing and consumer services
55
International journal of electronic customer relationship management : IJECRM
39
Gabler Edition Wissenschaft
32
Journal of business research : JBR
32
Springer eBook Collection / Business and Economics
32
Springer eBook Collection
27
Lehrbuch
26
Industrial marketing management : the international journal for industrial and high-tech firms
22
Electronic commerce research
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
International journal of internet marketing and advertising : IJIMA
19
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
19
International journal of electronic marketing and retailing : IJEMR
18
International journal of e-business research : an official publication of the Information Resources Management Association
17
Journal of internet commerce
17
The journal of business & industrial marketing
17
Reihe Electronic Commerce
16
Asia Pacific journal of marketing and logistics
15
Lecture notes in computer science
15
Journal of electronic commerce research : JECR
14
Arbeitsberichte der Hochschule für Wirtschaft FHNW
13
International journal of electronic commerce : IJEC
13
Arbeitsbericht ... des Competence Center E-Business Basel
12
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Electronic Business
12
Electronic Services
11
Electronic markets : the international journal on networked business
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
International journal of networking and virtual organisations : IJNVO
11
Journal of management information systems : JMIS
11
Journal of open innovation : technology, market, and complexity
11
Journal of retailing
11
Journal of marketing
10
Technological forecasting & social change : an international journal
10
Information systems and e-business management : ISeB
9
International journal of retail & distribution management
9
Journal of global information management : an official publication of the Information Resources Management Association
9
Premier reference source
9
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ECONIS (ZBW)
34
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1
Effect of virtual community involvement on new product development : case studies on Indonesian online commerce companies
Nursiam, Suciwati
;
Handayani, Putu Wuri
;
Trisnaty, Ida …
- In:
International journal of business information systems : …
22
(
2016
)
4
,
pp. 397-421
Persistent link: https://www.econbiz.de/10011636583
Saved in:
2
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
3
Does online relationship marketing enhance customer retention and cross-buying?
Liang, Chiung-ju
;
Chen, Hui-ju
;
Wang, Wen-hung
- In:
The service industries journal
28
(
2008
)
5/6
,
pp. 769-787
Persistent link: https://www.econbiz.de/10003775776
Saved in:
4
Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
3
,
pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
Saved in:
5
Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash
;
Gharibpoor, Mahshid
;
Teymouri, Shirin
; …
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
Saved in:
6
Key drivers of services website loyalty
Sanz Blas, Silvia
;
Ruiz Mafe, Carla
;
Pérez Perez, Isabel
- In:
The service industries journal
34
(
2014
)
5
,
pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
Saved in:
7
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
8
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
9
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
10
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
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