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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Dienstleistungsqualität"
~subject:"Electronic Commerce"
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Dienstleistungsqualität
Electronic Commerce
Beziehungsmarketing
65
Relationship marketing
65
Consumer behaviour
27
Konsumentenverhalten
27
E-commerce
22
Customer satisfaction
17
Kundenzufriedenheit
17
Online retailing
17
Online-Handel
17
Social Web
17
Social web
17
CRM
12
customer relationship management
12
Internet marketing
11
Online-Marketing
11
e-commerce
10
Data Mining
9
Data mining
9
Einzelhandel
8
India
8
Indien
8
Retail trade
8
Customer integration
7
Kundenintegration
7
Service quality
7
social media
7
New product development
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Produktentwicklung
6
Website
6
customer satisfaction
6
data mining
6
Confidence
5
Lieferkette
5
Marketing management
5
Marketingmanagement
5
Social network
5
Soziales Netzwerk
5
Structural equation model
5
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Deepika
2
Singh, Shashank Vikram Pratap
2
Smith, Alan D.
2
Afsharian, Sara Pesaran
1
Agrawal, Amit Kumar
1
Agrawal, Arjun
1
Al-Dwairi, Radwan Moh'd
1
Alhijawi, Bushra
1
Alqaryouti, Omar
1
Ayodeji, Ogunmola Gabriel
1
Bartholomew, Darrel E.
1
Beaves, Robert
1
Bhoyar, Pravin Kumar
1
Bui Nhat Vuong
1
Bunker, Matthew P.
1
Chehrehpak, Mehri
1
Dantes, Gede Rasben
1
Dantes, Kadek Rihendra
1
Dashti, Mehdi
1
Divekar, Rajiv
1
Dolatabadi, Hossein Rezaei
1
Dominic, P. D. D.
1
Douglass, Hourya
1
Gharibpoor, Mahshid
1
Gupta, Rashik
1
Ha Nam Khanh Giao
1
Handayani, Putu Wuri
1
Harb, Yousra
1
Ho, Ree
1
Iahad, Noorminshah A.
1
Iraj, Elham Bagheri
1
Javadi, Mohammad Hossein Moshref
1
Kamble, Aakash Ashok
1
Kim Nee Goh
1
Kiu, Ching-Chieh
1
Kumar, Anil
1
Kumar, Vikas
1
Lee, Chien-Sing
1
Madan, Sushila
1
Mahadi Bahari
1
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International journal of business information systems : IJBIS
Journal of retailing and consumer services
225
Journal of business research : JBR
137
International journal of hospitality management
135
SpringerLink / Bücher
114
The journal of services marketing
100
The service industries journal
86
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
59
Journal of hospitality marketing & management
55
International journal of electronic customer relationship management : IJECRM
54
Services marketing quarterly
52
International journal of contemporary hospitality management
48
Journal of service research : JSR
48
Service business
48
Journal of travel and tourism marketing
46
Industrial marketing management : the international journal for industrial and high-tech firms
45
Gabler Edition Wissenschaft
44
Journal of service management
41
Cogent business & management
37
Springer eBook Collection / Business and Economics
37
Asia Pacific journal of marketing and logistics
36
Tourism management : research, policies, practice
35
Journal of service research
34
Springer eBook Collection
32
The TQM journal : the international review of organizational improvement
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
31
Journal of strategic marketing
31
Journal of the Academy of Marketing Science
31
International journal of electronic marketing and retailing : IJEMR
30
International journal of quality and service sciences
28
The journal of business & industrial marketing
28
Journal of retailing
27
Marketing intelligence & planning
27
Lehrbuch
26
Psychology & marketing
26
Journal of marketing
25
The international journal of bank marketing : IJBM
25
Electronic commerce research
24
International journal of services and operations management : IJSOM
23
Total quality management & business excellence
23
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ECONIS (ZBW)
25
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1
Effect of virtual community involvement on new product development : case studies on Indonesian online commerce companies
Nursiam, Suciwati
;
Handayani, Putu Wuri
;
Trisnaty, Ida …
- In:
International journal of business information systems : …
22
(
2016
)
4
,
pp. 397-421
Persistent link: https://www.econbiz.de/10011636583
Saved in:
2
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
3
The importance of service quality for competitive advantage - with special reference to industrial product
Dominic, P. D. D.
;
Kim Nee Goh
;
Wong, Diana M. L.
;
Yoke …
- In:
International journal of business information systems : …
6
(
2010
)
3
,
pp. 378-397
Persistent link: https://www.econbiz.de/10008825576
Saved in:
4
Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
3
,
pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
Saved in:
5
Studying the influence of e-CRM on web-based brand personality : the case of Mellat Bank
Shahin, Arash
;
Gharibpoor, Mahshid
;
Teymouri, Shirin
; …
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 453-470
Persistent link: https://www.econbiz.de/10010231396
Saved in:
6
STEP model approach for linking website usability dimensions and website success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
Saved in:
7
Effects on implementing information security management systems on the performance of marketing and sales departments
Chehrehpak, Mehri
;
Afsharian, Sara Pesaran
;
Roshandel, Jinus
- In:
International journal of business information systems : …
15
(
2014
)
3
,
pp. 291-306
Persistent link: https://www.econbiz.de/10010390932
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8
The impact of social networking functionalities on online shopping : an examination of the web's relative advantage
Ho, Ree
;
Vogel, Douglas R.
- In:
International journal of business information systems : …
16
(
2014
)
1
,
pp. 25-41
Persistent link: https://www.econbiz.de/10010395187
Saved in:
9
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
10
Business to customer (B2C) e-commerce implementation process : a case study experience in fashion and apparel business in Malaysia
Paris, Deborah Libu
;
Mahadi Bahari
;
Iahad, Noorminshah A.
- In:
International journal of business information systems : …
29
(
2018
)
1
,
pp. 92-105
Persistent link: https://www.econbiz.de/10011980182
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