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~isPartOf:"International journal of business information systems : IJBIS"
~subject:"Electronic Commerce"
~subject:"customer relationship management"
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Electronic Commerce
customer relationship management
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Smith, Alan D.
3
Deepika
2
Singh, Shashank Vikram Pratap
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International journal of business information systems : IJBIS
SpringerLink / Bücher
96
International journal of electronic customer relationship management : IJECRM
58
Journal of retailing and consumer services
50
Gabler Edition Wissenschaft
32
Journal of business research : JBR
32
Springer eBook Collection / Business and Economics
31
Springer eBook Collection
27
Lehrbuch
26
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of internet marketing and advertising : IJIMA
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
Electronic commerce research
19
International journal of e-business research : an official publication of the Information Resources Management Association
17
International journal of electronic marketing and retailing : IJEMR
17
Journal of marketing
17
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Reihe Electronic Commerce
16
Asia Pacific journal of marketing and logistics
15
Journal of internet commerce
15
Lecture notes in computer science
15
The journal of business & industrial marketing
15
Journal of electronic commerce research : JECR
14
Arbeitsberichte der Hochschule für Wirtschaft FHNW
13
International journal of electronic commerce : IJEC
13
The service industries journal
13
Arbeitsbericht ... des Competence Center E-Business Basel
12
Betriebswirtschaftliche Aspekte lose gekoppelter Systeme und Electronic Business
12
Electronic Services
11
Electronic markets : the international journal on networked business
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of management information systems : JMIS
11
Journal of open innovation : technology, market, and complexity
11
Journal of strategic marketing
11
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of retailing
10
Technological forecasting & social change : an international journal
10
Information systems and e-business management : ISeB
9
International journal of electronic business
9
International journal of networking and virtual organisations : IJNVO
9
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1
Effect of virtual community involvement on new product development : case studies on Indonesian online commerce companies
Nursiam, Suciwati
;
Handayani, Putu Wuri
;
Trisnaty, Ida …
- In:
International journal of business information systems : …
22
(
2016
)
4
,
pp. 397-421
Persistent link: https://www.econbiz.de/10011636583
Saved in:
2
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
3
Application of the stimuli-organism-response framework to factors influencing social commerce intentions among social network users
Dashti, Mehdi
;
Sanayei, Ali
;
Dolatabadi, Hossein Rezaei
; …
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 177-202
Persistent link: https://www.econbiz.de/10012037771
Saved in:
4
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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5
Business to customer (B2C) e-commerce implementation process : a case study experience in fashion and apparel business in Malaysia
Paris, Deborah Libu
;
Mahadi Bahari
;
Iahad, Noorminshah A.
- In:
International journal of business information systems : …
29
(
2018
)
1
,
pp. 92-105
Persistent link: https://www.econbiz.de/10011980182
Saved in:
6
Relative efficiency of social CRM software : a hybrid fuzzy AHP/DEA approach
Kumar, V. Ray
;
Suganthi, L.
- In:
International journal of business information systems : …
31
(
2019
)
1
,
pp. 27-44
Persistent link: https://www.econbiz.de/10012062929
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7
E-commerce market trends : a case study in leveraging Web 2.0 technologies to gain and improve competitive advantage
Kiu, Ching-Chieh
;
Lee, Chien-Sing
- In:
International journal of business information systems : …
25
(
2017
)
3
,
pp. 373-392
Persistent link: https://www.econbiz.de/10011756978
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8
Search engine marketing and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
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9
The critical success factors for customer realtionship management implementation : a systematic literature review
Meyliana
;
Hidayanto, Achmad Nizar
;
Budiardjo, Eko K.
- In:
International journal of business information systems : …
23
(
2016
)
2
,
pp. 131-174
Persistent link: https://www.econbiz.de/10011636710
Saved in:
10
The role of social platforms in establishing brand awareness for B2C e-commerce : empirical study
Al-Dwairi, Radwan Moh'd
;
Harb, Yousra
;
Shehabat, Issa
- In:
International journal of business information systems : …
33
(
2020
)
4
,
pp. 488-504
Persistent link: https://www.econbiz.de/10012199474
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