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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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The influence of chatbot humour on consumer evaluations of services
Shin, Hyunju; Bunosso, Isabella; Levine, Lindsay R. - In: International journal of consumer studies 47 (2023) 2, pp. 545-562
Persistent link: https://www.econbiz.de/10014250593
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Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.; Ramadan, Zahy; Kanso, Jana - In: International journal of consumer studies 46 (2022) 4, pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
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Impulsive buying in buyer-seller service encounters
Ali, Fayaz; Tauni, Muhammad Zubair; Butt, Asad Hassan; … - In: International journal of consumer studies 48 (2024) 4, pp. 1-15
Persistent link: https://www.econbiz.de/10014576031
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What drives customer engagement after a service failure? : the moderating role of customer trust
Honora, Andreawan; Chih, Wen-Hai; Ortiz, Jaime - In: International journal of consumer studies 47 (2023) 5, pp. 1714-1732
Persistent link: https://www.econbiz.de/10014335594
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Blockchain application in consumer services : a review and future research agenda
Bhawna; Gupta, Priya; Rai, Pratibha; Chauhan, Ajay - In: International journal of consumer studies 47 (2023) 6, pp. 2417-2450
Persistent link: https://www.econbiz.de/10014427318
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Service failure and service recovery : a hybrid review and research agenda
Sahaf, Taiba Musadiq; Fazili, Asif Iqbal - In: International journal of consumer studies 48 (2024) 1, pp. 1-45
Persistent link: https://www.econbiz.de/10014465453
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"What's so special about family business?" : an exploratory study of UK and Irish consumer experiences of family businesses
Carrigan, Marylyn; Buckley, Joan - In: International journal of consumer studies 32 (2008) 6, pp. 656-666
Persistent link: https://www.econbiz.de/10003781897
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Using projective techniques to tap into consumers' feelings, perceptions and attitudes ... getting an honest opinion
Doherty, Susan; Nelson, Roy - In: International journal of consumer studies 34 (2010) 4, pp. 400-404
Persistent link: https://www.econbiz.de/10003997155
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Well-being of higher education consumers : a review and research agenda
Khatri, Puja; Duggal, Harshleen Kaur - In: International journal of consumer studies 46 (2022) 5, pp. 1564-1593
Persistent link: https://www.econbiz.de/10013411953