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~isPartOf:"International journal of contemporary hospitality management"
~person:"Choi, Laee"
~subject:"Kundenservice"
~subject:"Retail trade"
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Kundenservice
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Consumer behaviour
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Customer delight
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"Going the extra mile" : an integrative model of customer delight
Kim, Soyeon
;
Kim, Mi Ran
;
Choi, Laee
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1193-1212
Persistent link: https://www.econbiz.de/10014483819
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