Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~person:"Qiu, Canhua"
~subject:"Kundenservice"
~subject:"Retail trade"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Der Staat in Augenhöhe? Durch...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenservice
Retail trade
Abusive supervision
1
Arbeitsverhalten
1
Beziehungsmarketing
1
Collectivism
1
Customer service
1
Dienstleistungsqualität
1
Hotel industry
1
Hotellerie
1
Organizational identification
1
Performance measurement
1
Performance-Messung
1
Proactive customer service performance
1
Relationship marketing
1
Service quality
1
Tourism employees
1
Tourismusberufe
1
Work behaviour
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Qiu, Canhua
Afaq, Anam
1
Aguilar-Rojas, Oscar
1
Anaya, Gerardo Joel
1
Cai, Ruiying
1
Chang, Feng-hsiang
1
Chen, Kaung-hwa
1
Choi, Laee
1
Chow, Cheris W. C.
1
Fandos-Herrera, Carmina
1
Flavián Blanco, Carlos
1
Fu, Xiaoxiao
1
Gaur, Loveleen
1
Gursoy, Dogan
1
Huang, Zhuowei
1
Hyun, Sunghyup Sean
1
Høgevold, Nils
1
Jeon, Sang Mi
1
Kim, Insin
1
Kim, Mi Ran
1
Kim, Soyeon
1
Li, Weiwen
1
Loi, Raymond
1
Lyu, Yijing
1
Magnini, Vincent P.
1
Miao, Li
1
Otero-Neira, Carmen
1
Padin, Carmen
1
Singh, Gurmeet
1
Svensson, Göran
1
Wan, Junbao
1
Wu, Chihkang
1
Xu, Angela J.
1
Zhang, Jie
1
Zhao, Chen
1
Zhou, Xing
1
Zhu, Ting Ting
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
