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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
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Consumer behaviour
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Customer satisfaction
53
Kundenzufriedenheit
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Hotel industry
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International journal of contemporary hospitality management
SpringerLink / Bücher
2,016
Journal of business research : JBR
770
Journal of retailing and consumer services
738
Industrial marketing management : the international journal for industrial and high-tech firms
500
Springer eBook Collection / Business and Economics
454
Springer eBook Collection
450
Gabler Edition Wissenschaft
444
International journal of hospitality management
313
Research
304
Europäische Hochschulschriften / 5
301
The journal of services marketing
236
Lehrbuch
232
The journal of business & industrial marketing
218
The service industries journal
215
Electronic commerce research
208
Journal of the Academy of Marketing Science
188
Journal of strategic marketing
182
European journal of operational research : EJOR
167
International journal of electronic customer relationship management : IJECRM
157
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
155
International journal of production economics
150
Journal of travel and tourism marketing
149
International journal of business information systems : IJBIS
148
Journal of retailing
144
Management science : journal of the Institute for Operations Research and the Management Sciences
141
Journal of marketing
138
Premier reference source
136
Journal of hospitality marketing & management
134
Tourism management : research, policies, practice
133
Information systems and e-business management : ISeB
132
Journal of internet commerce
131
Asia Pacific journal of marketing and logistics
128
Cogent business & management
128
International journal of electronic marketing and retailing : IJEMR
128
Gabler Research
127
essentials
125
Journal of service research : JSR
121
Marketing intelligence & planning
121
Technological forecasting & social change : an international journal
120
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ECONIS (ZBW)
135
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1
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
2
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
3
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
4
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
5
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
Saved in:
6
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
7
The visually impaired and consumption in restaurants
Faria, Marina Dias de
;
Silva, Jorge Ferreira da
; …
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 721-734
Persistent link: https://www.econbiz.de/10009568734
Saved in:
8
Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
Saved in:
9
Customer-to-customer interaction (CCI) : a cross-cultural perspective
Nicholls, Richard
- In:
International journal of contemporary hospitality management
23
(
2011
)
2
,
pp. 209-223
Persistent link: https://www.econbiz.de/10009154087
Saved in:
10
Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.
;
Au, Norman
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
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