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~isPartOf:"International journal of contemporary hospitality management"
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Arbeitsverhalten
3
Proactive customer service performance
3
Work behaviour
3
Customer service
2
Dienstleistungsqualität
2
Hospital
2
Krankenhaus
2
Kundenservice
2
Organizational behaviour
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Perceived organizational exploitation
2
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Arbeitskräfte
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Arbeitszufriedenheit
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Austauschtheorie
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Authenticity
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Beziehungsmarketing
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Customer sexual harassment
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Customer-employee exchange
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Customer-oriented organizational citizenship behaviors
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Depressed mood at work
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Experiencescape
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Exploitative leadership
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Extra-role customer service
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Führungsstil
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Gerechtigkeit
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Harmonious passion for work
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Hostile attribution bias
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Job satisfaction
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1
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Kooperative Führung
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Leader aggressive humour
1
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Ye, Yijiao
6
Lyu, Yijing
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Sun, Zhuanzhuan
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Cheng, Xuan-Mei
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Deng, Xincai
1
He, Yanzhen
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Huang, Leo
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Huang, Xian
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Ji, Lijian
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Kwan, Ho Kwong
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Li, Yaoqi
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Liu, Xiao-Xiao
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Liu, Xinyu
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Wang, Zhao
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Wu, Long-Zeng
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Ye, Ying
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International journal of contemporary hospitality management
Operations research
8
Mathematics of operations research
6
Annals of operations research
4
International journal of hospitality management
3
Internet and network economics : 4th international workshop, WINE 2008, Shanghai, China, December 17-20, 2008 ; proceedings
3
Operations research letters
3
Finance research letters
2
International series in operations research & management science
2
Internet and network economics : third international workshop, WINE 2007, San Diego, CA, USA, December 12-14, 2007 ; proceedings
2
Publications from Department of Management
2
Research in international business and finance
2
Resource and energy economics
2
The journal of technology transfer
2
Tourism review
2
Accounting and finance
1
Applied Energy
1
Asia Pacific business review
1
Asia-Pacific journal of accounting & economics : publication of the City University of Hong Kong and National Taiwan University
1
CORE discussion paper : DP
1
China finance review international
1
Computational Management Science : CMS
1
Computational Optimization and Applications
1
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
1
Energy reports
1
European journal of operational research : EJOR
1
Games and economic behavior
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Series in Operations Research & Management Science
1
International journal of logistics : research and applications
1
International journal of operations & production management
1
International journal of production research
1
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
1
International journal of technology management : IJTM
1
International review of economics & finance : IREF
1
International review of financial analysis
1
Internet and network economics : first international workshop, WINE 2005, Hong Kong, China, December 15-17, 2005 ; proceedings
1
Journal of business ethics : JBE
1
Journal of combinatorial optimization
1
Journal of innovation & knowledge : JIK
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1
From shared leadership to proactive customer service performance : a multilevel investigation
Ji, Lijian
;
Ye, Yijiao
;
Deng, Xincai
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 3944-3961
Persistent link: https://www.econbiz.de/10013413248
Saved in:
2
The impact of exploitative leadership on hospitality employees' proactive customer service performance : a self-determination perspective
Sun, Zhuanzhuan
;
Wu, Long-Zeng
;
Ye, Yijiao
;
Kwan, Ho Kwong
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10013546015
Saved in:
3
Research on the relationship between wellness tourism experiencescape and revisit intention : a chain mediation model
Chen, Kaung-Hwa
;
Huang, Leo
;
Ye, Ying
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 893-918
Persistent link: https://www.econbiz.de/10013546091
Saved in:
4
Killing the service fire : leader aggressive humour undermines hospitality employees' proactive customer service performance
Sun, Zhuanzhuan
;
He, Yanzhen
;
Liu, Xiao-Xiao
;
Ye, Yijiao
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 933-950
Persistent link: https://www.econbiz.de/10013546094
Saved in:
5
Linking organizational exploitation to extra-role behaviors : a conservation of resources perspective
Cheng, Xuan-Mei
;
Lyu, Yijing
;
Ye, Yijiao
- In:
International journal of contemporary hospitality management
35
(
2023
)
3
,
pp. 1109-1124
Persistent link: https://www.econbiz.de/10013546115
Saved in:
6
The influence of perceived organizational exploitation on frontline hospitality employees' workplace deviance : an organizational justice perspective
Huang, Xian
;
Ye, Yijiao
;
Wang, Zhao
;
Liu, Xinyu
;
Lyu, Yijing
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4137-4157
Persistent link: https://www.econbiz.de/10014430097
Saved in:
7
The impact of customer sexual harassment on customer-oriented OCB : a social exchange perspective
Zhu, Hong
;
Ye, Yijiao
;
Zhou, Mingjian
;
Li, Yaoqi
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4555-4573
Persistent link: https://www.econbiz.de/10014430138
Saved in:
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