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Exploring consumers' domestic gastronomy behaviour : a cross-national study of Italy and Fiji
Sharma, Shavneet; Singh, Gurmeet; Ferraris, Alberto; … - In: International journal of contemporary hospitality management 34 (2022) 9, pp. 3353-3375
Persistent link: https://www.econbiz.de/10013412895
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Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam; Gaur, Loveleen; Singh, Gurmeet - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105