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Transitioning loyalty programs : a commentary on "the relationship between customer loyalty and customer satisfaction"
Bowen, John T.; Chen McCain, Shiang-Lih - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
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Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi; Le, Angelina Nhat Hanh - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
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New insights into hotel customer's revisiting intentions, based on big data
Marandi, Aliakbar; Tasavori, Misagh; Najmi, Manoochehr - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 292-311
Persistent link: https://www.econbiz.de/10014483426
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Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te - In: International journal of contemporary hospitality management 24 (2012) 5, pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
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Gap analysis of green hotel marketing
Chan, Eric S. W. - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 1017-1048
Persistent link: https://www.econbiz.de/10010194914
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How to make your Facebook posts attractive : a case study of a leading budget hotel brand fan page
Su, Na; Reynolds, Dennis; Sun, Bixuan - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1772-1790
Persistent link: https://www.econbiz.de/10011447408
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Insights on integrated marketing communications : implementation and impact in hotel companies
Šeric, Maja; Gil Saura, Irene; Ozretić-Došen, Đurđana - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 958-979
Persistent link: https://www.econbiz.de/10011408175
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Investigating market orientation and positioning in star-rated hotels in Ghana
Hinson, Robert; Abdul-Hamid, Ibn Kailan; Osabutey, … - In: International journal of contemporary hospitality management 29 (2017) 10, pp. 2629-2646
Persistent link: https://www.econbiz.de/10011777128
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Knowledge sharing in dynamic labour environments : insights from Australia
Chalkiti, Kalotina - In: International journal of contemporary hospitality management 24 (2012) 4, pp. 522-541
Persistent link: https://www.econbiz.de/10009568760
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Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?
Kim, Taegoo; Lee, Gyehee; Paek, Soyon; Lee, Seunggil - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 683-704
Persistent link: https://www.econbiz.de/10009774264