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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
140
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Beziehungsmarketing
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120
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Han, Heesup
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International journal of contemporary hospitality management
Journal of business research : JBR
2,333
SpringerLink / Bücher
1,416
Technological forecasting & social change : an international journal
1,369
Research policy : policy, management and economic studies of science, technology and innovation
1,305
Journal of retailing and consumer services
1,066
Industrial marketing management : the international journal for industrial and high-tech firms
921
International journal of hospitality management
719
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
715
The service industries journal
644
The journal of brand management : an international journal
642
Technovation : the international journal of technological innovation, entrepreneurship and technology management
621
NBER working paper series
613
Technology analysis & strategic management
609
International journal of innovation management
559
Strategic Direction
531
Journal of business ethics : JOBE
522
Working paper / National Bureau of Economic Research, Inc.
516
Springer eBook Collection
511
NBER Working Paper
487
Economics of innovation and new technology
444
International journal of technology management : IJTM
439
The journal of product & brand management
436
Leadership & organization development journal
431
MPRA Paper
430
Journal of open innovation : technology, market, and complexity
424
Tourism management : research, policies, practice
401
The journal of business & industrial marketing
394
Cogent business & management
385
Leadership
381
European Journal of Marketing
380
The journal of services marketing
374
Industry and innovation
369
Journal of the Academy of Marketing Science
348
ZEW Discussion Papers
323
Journal of travel and tourism marketing
322
Management science : journal of the Institute for Operations Research and the Management Sciences
322
Journal of strategic marketing
319
Psychology & marketing
315
Journal of Services Marketing
313
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ECONIS (ZBW)
333
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1
Do perceived CSR initiatives enhance customer preference and
loyalty
in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
2
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
3
Theoretical examination of destination
loyalty
formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
4
Service quality and brand
loyalty
: the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
5
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
6
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
7
Customer
loyalty
: a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
8
Post-visit and pre-visit tourist destination image through eWOM sentiment analysis and perceived helpfulness
González-Rodríguez, M. Rosario
;
Martínez-Torres, Rocio
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2609-2627
Persistent link: https://www.econbiz.de/10011641625
Saved in:
9
New aspects of research to assess and manage critical incidents in service encounters : teleological actions, interactive interface and perceptual gaps
Padin, Carmen
;
Svensson, Göran
;
Otero-Neira, Carmen
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 27-51
Persistent link: https://www.econbiz.de/10010516547
Saved in:
10
Not all smiles are created equal : investigating the effects of display authenticity and service relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
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