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~isPartOf:"International journal of contemporary hospitality management"
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Consumer behaviour
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Customer satisfaction
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International journal of contemporary hospitality management
International journal of hospitality management
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Energy
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Energy Policy
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Energy policy
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China & world economy
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Asian economic policy review : AEPR
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Journal of hospitality marketing & management
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The journal of futures markets
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University of California Transportation Center, Working Papers
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China belt and road initiative journal : research analysis and perspectives
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Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
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Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
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Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
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Finance research letters
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International Real Estate Review
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International journal of production research
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International journal of shipping and transport logistics : IJSTL
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Physica A: Statistical Mechanics and its Applications
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Structural change and economic dynamics : SC+ED
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Technological forecasting & social change : an international journal
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Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
2
Modeling event attendees' experiences during customer-customer encounters (CCEs)
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2085-2102
Persistent link: https://www.econbiz.de/10011783565
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