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Addicted to cruises? : key drivers of cruise ship loyalty behavior through an e-WOM approach
Castillo-Manzano, José Ignacio; Castro Nuño, Mercedes; … - In: International journal of contemporary hospitality management 34 (2022) 1, pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
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Distribution channel in hospitality and tourism : revisiting disintermediation from the perspectives of hotels and travel agencies
Law, Chun Hung Roberts; Leung, Rosanna; Lo, Ada; Leung, … - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 431-452
Persistent link: https://www.econbiz.de/10011308456
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Guest editorial: creating, managing and marketing gastronomy experiences in hospitality and tourism
Mariani, Marcello M.; Bresciani, Stefano - In: International journal of contemporary hospitality management 34 (2022) 9, pp. 3201-3209
Persistent link: https://www.econbiz.de/10013412868
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The past of tourist behaviour in hospitality and tourism in difficult times : a systematic review of literature (1978-2020)
Çakar, Kadir; Aykol, Şehmus - In: International journal of contemporary hospitality management 35 (2023) 2, pp. 630-656
Persistent link: https://www.econbiz.de/10013546071
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AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing; Ma, Emily Jintao; Wang, Yao-Chin; Xu, Shi; … - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 274-291
Persistent link: https://www.econbiz.de/10014483425
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"Touch over tech" : a longitudinal examination of human touch along a travel journey
Lei, Soey Sut Ieng; Fong, Lawrence Hoc Nang; Ye, Shun - In: International journal of contemporary hospitality management 36 (2024) 3, pp. 927-945
Persistent link: https://www.econbiz.de/10014483799
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Uncovering the service profit chain in the casino industry
Prentice, Catherine; Wong, IpKin Anthony; Lam, Desmond - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
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Service failure research in the hospitality and tourism industry : a synopsis of past, present and future dynamics from 2001 to 2020
Akarsu, Tugra Nazlil; Marvi, Reza; Foroudi, Pantea - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 186-217
Persistent link: https://www.econbiz.de/10013546041
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Fostering customer loyalty across countries in hospitality and tourism : a meta-analysis of cultural values as moderators
Qi, Xiaoxiao; Shi, Da; Huang, Zixuan; Chang, Wen - In: International journal of contemporary hospitality management 35 (2023) 5, pp. 1602-1619
Persistent link: https://www.econbiz.de/10014280870
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How do international tourists perceive hotel quality? : an exploratory study of service qualtiy in Antalya tourism region
Dortyol, Ibrahim Taylan; Varinli, Inci; Kitapci, Olgun - In: International journal of contemporary hospitality management 26 (2014) 3, pp. 470-495
Persistent link: https://www.econbiz.de/10010358419