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What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark; Baloglu, Seyhmus; Mao, Zhenxing; … - In: International journal of contemporary hospitality management 22 (2010) 2/3, pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
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Post-recovery customer relationships and customer partnerships in a restaurant setting
Kim, Taegoo; Yoo, Joanne Jung-eun; Lee, Gyehee - In: International journal of contemporary hospitality management 24 (2012) 3, pp. 381-401
Persistent link: https://www.econbiz.de/10009544820
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Desired privacy and the impact of crowding on customer emotions and approach-avoidance responses : waiting in a virtual reality restaurant
Hwang, Johye; Yoon, So-yeon; Bendle, Lawrence J. - In: International journal of contemporary hospitality management 24 (2012) 2, pp. 224-250
Persistent link: https://www.econbiz.de/10009544853
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Exploring the promise of e-tablet restaurant menus
Beldona, Srikanth; Buchanan, Nadria; Miller, Brain L. - In: International journal of contemporary hospitality management 26 (2014) 3, pp. 367-382
Persistent link: https://www.econbiz.de/10010358456
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Consumers' perspectives on service staff with disabilities in the hospitality industry
Kuo, Pei-Jou; Kalargyrou, Valentini - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 164-182
Persistent link: https://www.econbiz.de/10010249700
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The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos; Hutchinson, Joe; Parsa, H. G. - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
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Understanding culture on the effectiveness of restaurant servers' check-back style
Lee, Hye Eun; Hwang, Joyce Hyunjoo; Bennett, Keri - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1905-1926
Persistent link: https://www.econbiz.de/10011447588
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The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng; Ha, Hong Youl - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
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The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang; Lee, Hye-rin; Kim, Woon Gon - In: International journal of contemporary hospitality management 24 (2012) 2, pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
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Factors affecting memorability of service failures : a longitudinal analysis
Kim, Jong-Hyeong; Jang, Soocheong - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1676-1701
Persistent link: https://www.econbiz.de/10011613986