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~isPartOf:"International journal of contemporary hospitality management"
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Beschwerdemanagement
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International journal of contemporary hospitality management
International journal of hospitality management
25
Transportation research / E : an international journal
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
12
International journal of production research
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Computers & operations research : and their applications to problems of world concern ; an international journal
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European journal of operational research : EJOR
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International journal of production economics
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International Journal of Contemporary Hospitality Management
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Journal of revenue and pricing management
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Physica A: Statistical Mechanics and its Applications
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The journal of futures markets
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Triggers and inhibitors of illegitimate customer complaining behavior : anecdotes from frontline employees in the hospitality industry
Huang, Zhuowei
;
Zhao, Chen
;
Miao, Li
;
Fu, Xiaoxiao
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 544-571
Persistent link: https://www.econbiz.de/10010387391
Saved in:
2
Modeling event attendees' experiences during customer-customer encounters (CCEs)
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2085-2102
Persistent link: https://www.econbiz.de/10011783565
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