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The dynamics in asymmetric effects of multi-attributes on customer satisfaction : evidence from COVID-19

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Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust

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Examine destination loyalty of first-time and repeat visitors at all-inclusive resorts

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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach

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Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry

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Identifying antecedents and outcomes of festival satisfaction : the case of a cosmetics & beauty expo

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How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors : the role of psychological well-being and tenure

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Adult vocational decision, career satisfaction and future intention : insights from the hospitality industry

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From teamwork to psychological well-being and job performance : the role of CSR in the workplace

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