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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
120
Relationship marketing
120
Consumer behaviour
68
Konsumentenverhalten
68
Customer satisfaction
53
Kundenzufriedenheit
53
Dienstleistungsqualität
46
Hotel industry
46
Hotellerie
46
Service quality
46
Brand management
21
Markenführung
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Gastronomie
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Restaurant industry
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Brand image
15
Markenimage
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Gastgewerbe
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Hospitality industry
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Customer loyalty
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Complaint management
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Betriebliche Wertschöpfung
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Han, Heesup
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International journal of contemporary hospitality management
Journal of business research : JBR
687
Journal of retailing and consumer services
583
Journal of Intellectual Capital
450
Industrial marketing management : the international journal for industrial and high-tech firms
411
SpringerLink / Bücher
395
International journal of hospitality management
297
Journal of Business & Industrial Marketing
244
The journal of services marketing
225
The service industries journal
207
The journal of business & industrial marketing
200
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
173
International journal of learning and intellectual capital : IJLIC
152
International journal of electronic customer relationship management : IJECRM
143
Cogent business & management
138
Journal of intellectual capital
138
European Journal of Marketing
133
Gabler Edition Wissenschaft
128
Journal of marketing
128
Journal of hospitality marketing & management
122
Journal of travel and tourism marketing
120
Journal of service research : JSR
118
Tourism management : research, policies, practice
117
The journal of product & brand management
112
Asia Pacific journal of marketing and logistics
110
Journal of Services Marketing
110
The journal of brand management : an international journal
110
Journal of retailing
109
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
109
Marketing intelligence & planning
108
Journal of service management
107
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
101
Psychology & marketing
101
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
95
European journal of marketing : EJM
95
Services marketing quarterly
95
Springer eBook Collection / Business and Economics
92
Marketing Intelligence & Planning
89
Service business
86
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ECONIS (ZBW)
125
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1
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
2
Hotel performance : state of the art
Sainaghi, Ruggero
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 920-952
Persistent link: https://www.econbiz.de/10008749352
Saved in:
3
Social media usage in hotel human resources : recruitment, hiring and communication
Gibbs, Chris
;
MacDonald, Fraser
;
MacKay, Kelly J.
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 170-184
Persistent link: https://www.econbiz.de/10011300102
Saved in:
4
Intellectual capital in Serbia's hotel industry
Bontis, Nick
;
Janošević, Stevo
;
Dženopoljac, Vladimir
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1365-1384
Persistent link: https://www.econbiz.de/10011403430
Saved in:
5
Visualizing intellectual capital using service-dominant logic : what are hotel companies reporting?
Davey, Janet
;
Alsemgeest, Rachael
;
Reilly-Schwass, Samuel O
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1745-1768
Persistent link: https://www.econbiz.de/10011732352
Saved in:
6
Assessment of efficiency of manual and non-manual human resources for tourist hotel industry : an application of the hybrid DEA model
Huang, Chin Wei
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1074-1095
Persistent link: https://www.econbiz.de/10011707958
Saved in:
7
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
8
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
9
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
10
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
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