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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Customer centric HRM
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Beziehungsmarketing
149
Relationship marketing
140
E-commerce
38
Electronic Commerce
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Konsumentenverhalten
34
Consumer behaviour
32
Customer satisfaction
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Kundenzufriedenheit
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customer relationship management
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Keramati, Abbas
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Muhammad Anshari
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Alhawari, Samer
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Askari, Narges
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Aziz, R. Abd El
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Essawi, N. El
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
767
SpringerLink / Bücher
599
The international journal of human resource management
599
Journal of retailing and consumer services
586
Industrial marketing management : the international journal for industrial and high-tech firms
430
International journal of hospitality management
346
Human Resource Management International Digest
324
International journal of human resource management
323
Personnel Review
286
Human resource management
252
Human resource management review
250
The journal of services marketing
225
The journal of business & industrial marketing
208
The service industries journal
208
Employee Relations
203
International Journal of Manpower
196
International journal of contemporary hospitality management
181
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
173
Employee relations
166
Springer eBook Collection
165
Cogent business & management
161
Management revue : socio-economic studies
161
Gabler Edition Wissenschaft
157
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
137
International journal of manpower
132
Journal of hospitality marketing & management
127
Tourism management : research, policies, practice
125
Journal of marketing
124
European Journal of Marketing
120
Journal of business ethics : JOBE
120
Journal of service research : JSR
120
Europäische Hochschulschriften / 5
119
Journal of travel and tourism marketing
118
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
113
The journal of product & brand management
112
Journal of Business & Industrial Marketing
111
The journal of brand management : an international journal
111
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ECONIS (ZBW)
141
OLC EcoSci
9
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1
Utilisation of CRM and its impact on sales performance : a study of sales professionals working in a virtual environment
Rodriguez, Michael
;
Yim, Frederick
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 203-219
Persistent link: https://www.econbiz.de/10009489262
Saved in:
2
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
3
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
4
The impact of leadership type, employee motivation and job satisfaction on the performance of Greek Lifelong Learning Training
Theoharis, Dimitrios
;
Katavelos, Antonios
; …
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10011687963
Saved in:
5
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
6
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
7
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
8
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
9
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
10
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
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