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Data mining tools: a CRM perspective
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of electronic customer … 2 (2008) 4, pp. 315-331
Persistent link: https://www.econbiz.de/10003787128
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Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi; Agarwal, Ruchi - In: International journal of electronic customer … 3 (2009) 4, pp. 402-414
Persistent link: https://www.econbiz.de/10003935726
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Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal; Ranjan, Jayanthi - In: International journal of electronic customer … 4 (2010) 3, pp. 280-301
Persistent link: https://www.econbiz.de/10008826195
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Value drivers for technology enabled sales force automation
Puri, Sandeep; Ranjan, Jayanthi - In: International journal of electronic customer … 5 (2011) 3/4, pp. 259-271
Persistent link: https://www.econbiz.de/10009489247
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Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal; Ranjan, Jayanthi; Singh, Raghuvir - In: International journal of electronic customer … 5 (2011) 2, pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
Cover Image
Data mining tools: a CRM perspective
Ranjan, Jayanthi; Bhatnagar, Vishal - In: International journal of electronic customer … 2 (2008) 4, pp. 315-331
Persistent link: https://www.econbiz.de/10009887525
Cover Image
Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi; Agarwal, Ruchi - In: International journal of electronic customer … 3 (2009) 4, pp. 402-414
Persistent link: https://www.econbiz.de/10009887544
Cover Image
Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal; Ranjan, Jayanthi - In: International journal of electronic customer … 4 (2010) 3, pp. 280-301
Persistent link: https://www.econbiz.de/10009887563
Cover Image
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal; Ranjan, Jayanthi; Singh, Raghuvir - In: International journal of electronic customer … 5 (2011) 2, pp. 171-201
Persistent link: https://www.econbiz.de/10009887579
Cover Image
Value drivers for technology enabled sales force automation
Puri, Sandeep; Ranjan, Jayanthi - In: International journal of electronic customer … 5 (2011) 3/4, pp. 259-271
Persistent link: https://www.econbiz.de/10009887587