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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
157
International journal of production research
108
Industrial Robot: An International Journal
97
MPRA Paper
66
Discussion paper series / IZA
63
IZA Discussion Papers
59
Physica A: Statistical Mechanics and its Applications
56
European journal of operational research : EJOR
43
CESifo Working Paper
41
Springer eBook Collection
40
Technological forecasting & social change : an international journal
40
Gabler Edition Wissenschaft
38
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38
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37
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36
NBER working paper series
36
Discussion papers / CEPR
35
Springer eBook Collection / Business and Economics
35
Wirtschaftswissenschaft
34
International journal of production economics
33
Voprosy ėkonomiki : ordena trudovogo krasnogo znameni ežemesjačnyj žurnal ; Vserossijskoe ėkonomičeskoe izdanie
28
Industrial Management & Data Systems
25
Journal of securities operations & custody
24
International journal of project management : the journal of The International Project Management Association
23
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
23
Working paper / National Bureau of Economic Research, Inc.
23
Research
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Working paper
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Research policy : policy, management and economic studies of science, technology and innovation
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International journal of business information systems : IJBIS
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Basler Schriften zum Marketing
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GLO discussion paper
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International Journal of Operations & Production Management
19
Journal of economic behavior & organization : JEBO
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VDI-Berichte
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Working Paper
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NBER Working Paper
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Management Science
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Journal of emerging technologies in Accounting
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ECONIS (ZBW)
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1
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to
CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
2
Contemporary challenges in
CRM
technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
3
Internet banking services as tool of
CRM
: a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
Saved in:
4
The mediating effect of marketing capability in the relationship between
CRM
on business performance in Indonesia and Thailand service industry
Fatmawati, Indah
;
Nuryakin
;
Siriyota, Kumpanat
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10012939786
Saved in:
5
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
6
Towards a conceptual framework for customer relationship management for public universities in Mauritius
Roopchund, Randhir
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 326-356
Persistent link: https://www.econbiz.de/10012509248
Saved in:
7
The current status of customer relationship management : experience of small businesses in the Jordanian food industry
Al-Weshah, Ghazi A.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10012253352
Saved in:
8
Investigating the moderated mediation effect on customer relationship management and customer acquisition
Das, Subhasish
;
Mishra, Manit
;
Mohanty, Prasanta Kumar
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10012253357
Saved in:
9
Influence of customer relationship management on customer behaviour, a moderating role of social media in bank and financial institutions
Baral, Pramis
;
Shrestha, Binod Krishna
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 75-96
Persistent link: https://www.econbiz.de/10012253371
Saved in:
10
Investigating customer relationship management systems involvement towards customer knowledge creation processes
Shihab, Muhammad Rifki
;
Sukrisna, Imanuel
;
Hidayanto, …
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10011575150
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