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Examining the role of consumer hope in explaining the impact of perceived brand value on customer-brand relationship outcomes in an online retailing environment
Fazal-e-Hasan, Syed; Ahmadi, Hormoz; Mortimer, Gary; … - In: Journal of retailing and consumer services 41 (2018), pp. 101-111
Persistent link: https://www.econbiz.de/10011808556
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Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.; Strutton, David - In: Journal of retailing and consumer services 53 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
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Changes and determinants of consumer shopping behavior in e-commerce and social media product Muslimah
Nofrizal; Juju, Undang; Sucherly; Arizal N; Waldelmi, Idel - In: Journal of retailing and consumer services 70 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014236947
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Active or avoidance coping? : influencing mechanisms of streamers' coping strategies on viewers' word of mouth after livestreaming e-commerce failures
Chen, Jianyu; Gong, Xiushuang; Ren, Rui - In: Journal of retailing and consumer services 72 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014253469
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The effects of hedonic shopping values on loyalty towards small retailers : the moderating role of trust
Lee, Jaeha; Park, Kwangsoo - In: Journal of retailing and consumer services 76 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014460869
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How do relational bonds affect user engagement in e-commerce livestreaming? : the mediating role of trust
Zhai, Mengfan; Chen, Yuan - In: Journal of retailing and consumer services 71 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014265701
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Consumer inoculation and gender in combating negative product reviews
Li, Yangchun; Sun, Qingzhou; Sheng, Fan - In: Journal of retailing and consumer services 78 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015084885
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How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi; Mao, Zhenxing; Zhao, Xinyuan; Mattila, Anna S. - In: International journal of hospitality management 51 (2015), pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
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The uniqueness of entrepreneurship in the sharing accommodation sector : developing a scale of entrepreneurial capital
Kim, Jaewook; Tang, Liang; Wang, Xi - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146191
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The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung; Jin, Byoungho; Swinney, Jane L. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 239-247
Persistent link: https://www.econbiz.de/10003864515