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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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Burnout and engagement : a comparative analysis using the Big Five personality dimensions
Kim, Hyun Jeong; Shin, Kang Hyun; Swanger, Nancy - In: International journal of hospitality management 28 (2009) 1, pp. 96-104
Persistent link: https://www.econbiz.de/10003798981
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Extending the challenge-hindrance stressor framework : the role of psychological capital
Min, Hyounae; Kim, Hyun Jeong; Lee, Soo Bum - In: International journal of hospitality management 50 (2015), pp. 105-114
Persistent link: https://www.econbiz.de/10011388013
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The fear of being infected and fired : examining the dual job stressors of hospitality employees during COVID-19
Chen, Chun-Chu; Zou, Suiwen; Chen, Ming-Hsiang - In: International journal of hospitality management 102 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013185201