Narrow search
Showing 1 - 10 of 92
Cover Image
Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh; Nguyen Phong Nguyen; Le Phuong Thi Ngo; … - In: International journal of hospitality management 107 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
Cover Image
Philanthropic giving of China's hotel firms : the roles of state ownership, corporate misconduct and executive remuneration
Miao, Yaqiong; Chen, Ming-Hsiang; Su, Ching-Hui; Chen, … - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547713
Cover Image
The effect of COVID-19 on tourists’ intention to resume hotel consumption : the role of resilience
Peco-Torres, Francisco; Polo-Peña, Ana I.; … - In: International journal of hospitality management 99 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013328058
Cover Image
Severe service failures and online vindictive word of mouth : the effect of coping strategies
El-Manstrly, Dahlia; Ali, Faizan; Line, Nathaniel D. - In: International journal of hospitality management 95 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012547720
Cover Image
Therapeutic benefits of dining out, traveling, and drinking : coping strategies for lonely consumers to improve their mood
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 67 (2017), pp. 106-114
Persistent link: https://www.econbiz.de/10011785176
Cover Image
The gloom of the COVID-19 shock in the hospitality industry : a study of consumer risk perception and adaptive belief in the dark cloud of a pandemic
Foroudi, Pantea; Tabaghdehi, S. Asieh H.; Marvi, Reza - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425708
Cover Image
Customer mistreatment and employee well-being : a daily diary study of recovery mechanisms for frontline restaurant employees in a hotel
Fu, Yang; Lu, Mengqian; Huang, Xiaoyu - In: International journal of hospitality management 91 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012389407
Cover Image
The effect of threat and fear of COVID-19 on booking intentions of full board hotels : the roles of perceived coping efficacy and present-hedonism orientation
Apaolaza, Vanessa; Paredes, Mario R.; Hartmann, Patrick; … - In: International journal of hospitality management 105 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10013363256
Cover Image
Individual differences in self-attributed motives for tipping : antecedents, consequences, and implications
Lynn, Michael - In: International journal of hospitality management 28 (2009) 3, pp. 432-438
Persistent link: https://www.econbiz.de/10003855830
Cover Image
Editorial: Lifestyle hotels : consistency and uniformity vs. individuality and personalization
Pizam, Abraham - In: International journal of hospitality management 46 (2015), pp. 213-214
Persistent link: https://www.econbiz.de/10011301961