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Customers’ perceptions of service quality : do servers’ age stereotypes matter?
Luoh, Hsiang-fei; Tsaur, Sheng-hshiung - In: International journal of hospitality management 30 (2011) 2, pp. 283-289
Persistent link: https://www.econbiz.de/10008907646
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Generation Y consumers’ selection attributes and behavioral intentions concerning green restaurants
Jang, Yoon Jung; Kim, Woo Gon; Bonn, Mark Andrew - In: International journal of hospitality management 30 (2011) 4, pp. 803-811
Persistent link: https://www.econbiz.de/10009242167
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Employees' perceptions of younger and older managers by generation and job category
Chi, Christina G.; Maier, Thomas; Gursoy, Dogan - In: International journal of hospitality management 34 (2013), pp. 42-50
Persistent link: https://www.econbiz.de/10009766745
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Generational differences in work values and attitudes among frontline and service contact employees
Gursoy, Dogan; Chi, Christina Geng-qing; Karadag, Ersem - In: International journal of hospitality management 32 (2013), pp. 40-48
Persistent link: https://www.econbiz.de/10009717678
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Motivational drivers for status consumption : a study of Generation Y consumers
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 38 (2014), pp. 39-47
Persistent link: https://www.econbiz.de/10010364594
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Cognitive decline and emotional regulation of senior consumers
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 44 (2015), pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
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Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions : the moderating role of gender and age
Hwang, Jinsoo; Lee, Jin-soo; Kim, Hyunjoon - In: International journal of hospitality management 81 (2019), pp. 94-103
Persistent link: https://www.econbiz.de/10012128324
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Gender, loyalty card membership, age, and critical incident recovery : do they moderate experience-loyalty relationship?
Khan, Imran; Fatma, Mobin; Shamim, Amjad; Joshi, Yatish; … - In: International journal of hospitality management 89 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012293824