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Digital identity and the construction of distinctiveness by American wineries
Skilton, Paul F.; Hammond, Rhonda; Marlowe, Byron - In: International journal of hospitality management 84 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012146210
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Effect of employee incivility on customer retaliation through psychological contract breach : the moderating role of moral identity
Bavik, Ali; Bavik, Yuen Lam - In: International journal of hospitality management 50 (2015), pp. 66-76
Persistent link: https://www.econbiz.de/10011387974
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Negative workplace gossip and service outcomes : an explanation from social identity theory
Ye, Yijiao; Zhu, Hong; Deng, Xincai; Mu, Zhirong - In: International journal of hospitality management 82 (2019), pp. 159-168
Persistent link: https://www.econbiz.de/10012121410
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Bringing high IT-enabled productivity to fruition : the role of IT identity in small and medium-sized hotel enterprises
Su, Linlin; Fu, Shixuan; Qin, Yu; Li, Bin - In: International journal of hospitality management 120 (2024), pp. 1-17
Persistent link: https://www.econbiz.de/10015071185
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Do you feel angry when you are gossiped about? : understanding the mechanism underlying negative workplace gossip and service sabotage
Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Fan, Yurong - In: International journal of hospitality management 122 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10015072436
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Can group diversity translate adhocracy culture into service innovative behavior among hospitality employees? : a multilevel study
Yang, Mingjun; Luu Trong Tuan; Qian, David - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227714
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Examining the effect of entrepreneurial leadership on employees' innovative behavior in SME hotels : a mediated moderation model
Giang Hoang; Luu Trong Tuan; Nguyen Thuy Thu; Tuan Du; … - In: International journal of hospitality management 102 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013185211
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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The effects of job and personal resources on hotel employees' work engagement
Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of hospitality management 28 (2009) 4, pp. 504-512
Persistent link: https://www.econbiz.de/10003875548
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Individual differences in self-attributed motives for tipping : antecedents, consequences, and implications
Lynn, Michael - In: International journal of hospitality management 28 (2009) 3, pp. 432-438
Persistent link: https://www.econbiz.de/10003855830