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Dienstleistungssektor
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International journal of hospitality management
The service industries journal
280
Journal of business research : JBR
159
SpringerLink / Bücher
124
Journal of marketing research : JMR
103
The journal of services marketing
89
Journal of Consumer Marketing
87
Working paper / National Bureau of Economic Research, Inc.
73
International journal of production economics
69
NBER working paper series
69
European Journal of Marketing
64
Journal of marketing
64
International journal of services technology and management
63
Service business
63
Europäische Hochschulschriften / 5
62
Journal of retailing and consumer services
60
Journal of service management
59
Industrial marketing management : the international journal for industrial and high-tech firms
58
Journal of retailing
58
Jahrbuch der Absatz- und Verbrauchsforschung
55
Discussion paper
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International journal of business process integration and management : IJBPIM
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Journal of service research : JSR
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The American economic review
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Working paper
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Management science : journal of the Institute for Operations Research and the Management Sciences
47
NBER Working Paper
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Information systems and e-business management : ISeB
45
Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
41
International journal of business information systems : IJBIS
41
Springer eBook Collection
40
Economics letters
39
European journal of operational research : EJOR
39
International journal of production research
39
Structural change and economic dynamics : SC+ED
38
Journal of Product & Brand Management
37
Discussion paper / Centre for Economic Policy Research
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International journal of services and operations management
35
Journal of the Academy of Marketing Science
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Applied economics
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ECONIS (ZBW)
35
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1
Impact of the rating system on sentiment and tone of voice : a Booking.com and TripAdvisor comparison study
Rita, Paulo
;
Ramos, Ricardo F.
;
Tiago, Maria Teresa Borges
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255965
Saved in:
2
My home on the platform : exploring the physical privacy concerns of home-sharing providers
Ranzini, Giulia
;
Etter, Michael
;
Vermeulen, Ivar
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241487
Saved in:
3
An examination of the role of booking lead time in
consumers
’ reactions to online scarcity messages
Song, Myungkeun
;
Noone, Breffni M.
;
Han, Rachel J.
- In:
International journal of hospitality management
77
(
2019
),
pp. 483-491
Persistent link: https://www.econbiz.de/10011988870
Saved in:
4
Using self-service technology to reduce customer waiting times
Kokkinou, Alinda
;
Cranage, David A.
- In:
International journal of hospitality management
33
(
2013
),
pp. 435-445
Persistent link: https://www.econbiz.de/10009746331
Saved in:
5
The role of contingent self-esteem and trust in consumer satisfaction : examining perceived control and fairness as predictors
Namasivayam, Karthik
;
Guchait, Priyanko
- In:
International journal of hospitality management
33
(
2013
),
pp. 184-195
Persistent link: https://www.econbiz.de/10009746396
Saved in:
6
When competency-based pay relates to creative performance : the moderating role of employee psychological need
Hon, Alice H. Y.
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 130-138
Persistent link: https://www.econbiz.de/10009406145
Saved in:
7
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
8
Does job creativity requirement improve service performance? : a multilevel analysis of work stress and service environment
Hon, Alice H. Y.
- In:
International journal of hospitality management
35
(
2013
),
pp. 161-170
Persistent link: https://www.econbiz.de/10010225818
Saved in:
9
Entrepreneurs choice in business venture : motivations for choosing home-stay accommodation businesses in Peninsular Malaysia
Ahmad, Syed Zamberi
;
Jabeen, Fauzia
;
Khan, Mehmood
- In:
International journal of hospitality management
36
(
2014
),
pp. 31-40
Persistent link: https://www.econbiz.de/10010239346
Saved in:
10
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
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