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~isPartOf:"International journal of hospitality management"
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Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
184
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184
Customer satisfaction
142
Kundenzufriedenheit
142
Dienstleistungsqualität
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Service quality
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Hotel industry
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Han, Heesup
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Yu, Jongsik
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Bonn, Mark Andrew
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Cho, Meehee
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Chua, Bee-Lia
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DiPietro, Robin B.
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Ha, Jooyeon
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Morosan, Cristian
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International journal of hospitality management
SpringerLink / Bücher
2,016
Journal of business research : JBR
770
Journal of retailing and consumer services
738
Industrial marketing management : the international journal for industrial and high-tech firms
500
Springer eBook Collection / Business and Economics
454
Springer eBook Collection
450
Gabler Edition Wissenschaft
444
Research
304
Europäische Hochschulschriften / 5
301
The journal of services marketing
236
Lehrbuch
232
The journal of business & industrial marketing
218
The service industries journal
215
Electronic commerce research
208
Journal of the Academy of Marketing Science
188
Journal of strategic marketing
182
European journal of operational research : EJOR
167
International journal of electronic customer relationship management : IJECRM
157
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
155
International journal of production economics
150
Journal of travel and tourism marketing
149
International journal of business information systems : IJBIS
148
Journal of retailing
144
Management science : journal of the Institute for Operations Research and the Management Sciences
141
Journal of marketing
138
Premier reference source
136
International journal of contemporary hospitality management
135
Journal of hospitality marketing & management
134
Tourism management : research, policies, practice
133
Information systems and e-business management : ISeB
132
Journal of internet commerce
131
Asia Pacific journal of marketing and logistics
128
Cogent business & management
128
International journal of electronic marketing and retailing : IJEMR
128
Gabler Research
127
essentials
125
Journal of service research : JSR
121
Marketing intelligence & planning
121
Technological forecasting & social change : an international journal
120
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ECONIS (ZBW)
313
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1
Users' perceptions of two types of hotel reservation Web sites
Morosan, Cristian
;
Jeong, Miyoung
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 284-292
Persistent link: https://www.econbiz.de/10003687506
Saved in:
2
Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
3
The impact of customers' prior online experience on future hotel usage behavior
Lee, Jungwoo
;
Lee, Hyunae
;
Chung, Namho
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389390
Saved in:
4
The role of the customer-seller relationship in the intention of the customer to complain : a study of Chinese restaurateurs
Cheng, Simone
;
Lam, Terry
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 552-562
Persistent link: https://www.econbiz.de/10003860310
Saved in:
5
The relationship between food-related personality traits, satisfaction, and loyalty among visitors attending food events and festivals
Kim, Yeong Gug
;
Suh, Bo Won
;
Eves, Anita
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 216-226
Persistent link: https://www.econbiz.de/10003971029
Saved in:
6
The hospitality of the host : a cross-cultural examination of managerially facilitated consumer-to-consumer interactions
Levy, Stuart E.
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003971462
Saved in:
7
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
8
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
9
Empowerment in hospitality organizations : customer orientation and organizational support
Ro, Heejung
;
Chen, Po-ju
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 422-428
Persistent link: https://www.econbiz.de/10008908367
Saved in:
10
From broadway to the Bistro : partnering with the arts to attract upscale customers
McCleary, Ken W.
;
Lattimer, Charles L.
;
Clemenz, Candice E.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 197-203
Persistent link: https://www.econbiz.de/10003687386
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