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Do contagion cues shape customers' willingness to adopt hospitality service robots?
Kang, Qi; Zhou, Lingxu; Liu, Jingyu; Ran, Yaxuan - In: International journal of hospitality management 104 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013255956
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Does bullying reduce occupational commitment in hospitality employees? : mixed empirical evidence from resource conservation theory and embodied cognition perspectives
Xiang, Keheng; Liu, Jie; Qiao, Guanghui; Gao, Fan; … - In: International journal of hospitality management 108 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10013482264
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The dehumanization of service robots influences hospitality consumption emotion
Liu, Jingyu; Zhou, Lingxu; Liu, Yang; Liu, Deguang - In: International journal of hospitality management 119 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015069862
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Can hospitableness promote patients' eWOM behaviour? : the role of perceived overall fairness, treatment effectiveness and disease severity
Liu, Jingyan; Liu, Jiaman; Qu, Hailin - In: International journal of hospitality management 122 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015072457