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To gift or not to gift : how providing a memento affects a restaurant magician's tips
Frank, David G. - In: International journal of hospitality management 86 (2020), pp. 1-3
Persistent link: https://www.econbiz.de/10012241528
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An examination of social support and social identity factors and their relationship to certified chefs' burnout
Kang, Bomi; Twigg, Nicholas W.; Hertzman, Jean - In: International journal of hospitality management 29 (2010) 1, pp. 168-176
Persistent link: https://www.econbiz.de/10003964252
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Is satisfaction enough to ensure reciprocity with upscale restaurants? : the role of gratitude relative to satisfaction
Kim, Seongseop; Lee, Jin-soon - In: International journal of hospitality management 33 (2013), pp. 118-128
Persistent link: https://www.econbiz.de/10009746470
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High-performance work practices and hotel employee performance : the mediation of work engagement
Karatepe, Osaman M. - In: International journal of hospitality management 32 (2013), pp. 132-140
Persistent link: https://www.econbiz.de/10009717658
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The mediating role of trust between expatriate procedural justice and employee outcomes in Chinese hotel industry
Hon, Alice H. Y.; Lu, Lin - In: International journal of hospitality management 29 (2010) 4, pp. 669-676
Persistent link: https://www.econbiz.de/10008758175
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Servant leadership, social exchange relationships, and follower's helping behavior : positive reciprocity belief matters
Zou, Wenchi; Tian, Qing; Liu, Jia - In: International journal of hospitality management 51 (2015), pp. 147-156
Persistent link: https://www.econbiz.de/10011413958
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Consumer aggression and frontline employees' turnover intention : the role of job anxiety, organizational support, and obligation feeling
Raza, Basharat; Onge, Sylvie St.; Ali, Muhammad - In: International journal of hospitality management 97 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012820040
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The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective
Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012585698
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Promoting service-oriented organizational citizenship behaviors in hotels : the role of high-performance human resource practices and organizational social climates
Tang, Ta-wei; Tang, Ya-yun - In: International journal of hospitality management 31 (2012) 3, pp. 885-895
Persistent link: https://www.econbiz.de/10009544281
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Social exchanges as motivators of hotel employees’ organizational citizenship behavior : the proposition and application of a new three-dimensional framework
Ma, Emily; Qu, Hailin - In: International journal of hospitality management 30 (2011) 3, pp. 680-688
Persistent link: https://www.econbiz.de/10009130539