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A model of hospitality leadership competency for frontline and director-level managers : which competencies matter more?
Shum, Cass; Gatling, Anthony; Shoemaker, Stowe - In: International journal of hospitality management 74 (2018), pp. 57-66
Persistent link: https://www.econbiz.de/10011924601
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Emotional intelligence and creative performance : looking through the lens of environmental uncertainty and cultural intelligence
Darvishmotevali, Mahlagha; Altinay, Levent; De Vita, Glauco - In: International journal of hospitality management 73 (2018), pp. 44-54
Persistent link: https://www.econbiz.de/10011886678
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How do hotels operationalize their competitive intelligence efforts into their management processes? : proposing a holistic model
Köseoglu, Mehmet Ali; Chan, Eric S. W.; Okumus, Fevzi; … - In: International journal of hospitality management 83 (2019), pp. 283-292
Persistent link: https://www.econbiz.de/10012122099
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The temporal priority of team learning behaviors vs. shared mental models in service management teams
Guchait, Priyanko; Hamilton, Katherine - In: International journal of hospitality management 33 (2013), pp. 19-28
Persistent link: https://www.econbiz.de/10009746529
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The problem of eliciting management knowledge : a case of research into hospitality management knowledge
Turkson, Elizabeth R.; Riley, Michael - In: International journal of hospitality management 27 (2008) 4, pp. 584-593
Persistent link: https://www.econbiz.de/10003860316
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Management learning from air purifier tests in hotels : experiment and action research
Chan, Wilco; Lee, Shun-Cheng; Hon, Alice; Liu, Leon; … - In: International journal of hospitality management 44 (2015), pp. 70-76
Persistent link: https://www.econbiz.de/10010501236
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The more diverse, the better? : exploring the moderating role of hospitality top management team diversity on CSR-FP link
Song, Hyoung Ju; Yeon, Jihwan; Lin, Michael S. - In: International journal of hospitality management 117 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10014457840
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When my pay is lower than my expatriate colleagues : where do the hospitality managers go from here?
Hon, Alice H. Y.; Gamor, Emmanuel - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547926
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Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min; Mohammad, Abuelkassem A. A.; Kim, Woo Gon - In: International journal of hospitality management 82 (2019), pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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Emotional intelligence, emotional labor, perceived organizational support, and job satisfaction : a moderated mediation model
Wen, Ji; Huang, Songshan; Hou, Pingping - In: International journal of hospitality management 81 (2019), pp. 120-130
Persistent link: https://www.econbiz.de/10012128327