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Can knowledge and product identity shift sensory perceptions and patronage intentions? : the case of genetically modified wines
Lu, Lu; Rahman, Imran; Chi, Christian Geng-Qing - In: International journal of hospitality management 53 (2016), pp. 152-160
Persistent link: https://www.econbiz.de/10011443087
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Leveraging "human-likeness" of robotic service at restaurants
Lu, Lu; Zhang, Pei; Zhang, Tingting - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495033
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Service encounter value and online engagement behaviors
Zhang, Tingting; Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Drivers of hotel employee's voice behavior : a moderated mediation model
Lu, Allan Cheng Chieh; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241358
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Exploring guest response towards service failure in home-sharing : service presence and consumption motivation
Lu, Lu; Mody, Makarand Amrish; Andajigarmaroudi, Saeed - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241810
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Hospitality aesthetic labor management : consumers' and prospective employees' perspectives of hospitality brands
Wu, Luorong; King, Ceridwyn A.; Lu, Lu; Guchait, Priyanko - In: International journal of hospitality management 87 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012241859
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Developing and validating a service robot integration willingness scale
Lu, Lu; Cai, Ruiying; Gursoy, Dogan - In: International journal of hospitality management 80 (2019), pp. 36-51
Persistent link: https://www.econbiz.de/10012058602
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Does offering an organic food menu help restaurants excel in competition? An examination of diners’ decision-making
Lu, Lu; Gursoy, Dogan - In: International journal of hospitality management 63 (2017), pp. 72-81
Persistent link: https://www.econbiz.de/10011705776
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Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji; King, Ceridwyn; Lu, Lu - In: International journal of hospitality management 93 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
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Examining diners' decision-making of local food purchase : the role of menu stimuli and involvement
Lu, Lu; Chi, Christina Geng-Qing - In: International journal of hospitality management 69 (2018), pp. 113-123
Persistent link: https://www.econbiz.de/10011821884