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Measuring patient experience in healthcare
Godovykh, Maksim; Pizam, Abraham - In: International journal of hospitality management 112 (2023), pp. 1-4
Persistent link: https://www.econbiz.de/10014334448
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Toward hospitable healthcare
Yesawich, Peter C.; Shoemaker, Stowe - In: International journal of hospitality management 112 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014334483
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Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.; Fried Kline, Sheryl; DeMicco, Frederick J. - In: International journal of hospitality management 112 (2023), pp. 1-7
Persistent link: https://www.econbiz.de/10014334758
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We are not yet done exploring the hospitality workforce
Johnson, Abbie-Gayle - In: International journal of hospitality management 86 (2020), pp. 1-3
Persistent link: https://www.econbiz.de/10012241526
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What does work meaning to hospitality employees? : the effects of meaningful work on employees' organizational commitment ; the mediating role of job engagement
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of hospitality management 53 (2016), pp. 59-68
Persistent link: https://www.econbiz.de/10011443024
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When my pay is lower than my expatriate colleagues : where do the hospitality managers go from here?
Hon, Alice H. Y.; Gamor, Emmanuel - In: International journal of hospitality management 95 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012547926
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Toward understanding healthcare hospitality and the antecedents and outcomes of patient-guest hospital-hotel choice decisions : a scoping review
Majeed, Salman; Kim, Woo Gon - In: International journal of hospitality management 112 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014334425
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Promising European research results to improve hospitality in healthcare by eHealth
Zsarnoczky-Dulhazi, Fanny; Zsarnoczky, Martin; Kopper, Bence - In: International journal of hospitality management 112 (2023), pp. 1-5
Persistent link: https://www.econbiz.de/10014334467
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Interactive voice response systems : the double-edged sword of AI and the culture of hospitality in healthcare
Hacikara, Ahmet - In: International journal of hospitality management 112 (2023), pp. 1-2
Persistent link: https://www.econbiz.de/10014334771
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Reprint of: Instilling the core tenets of hospitality in healthcare services : the role of service assurance and social presence
Etemad-Sajadi, Reza; Heo, Cindy Yoonjoung; Clergue, … - In: International journal of hospitality management 112 (2023), pp. 1-6
Persistent link: https://www.econbiz.de/10014334776