Narrow search
Showing 1 - 2 of 2
Cover Image
Impact of customer-to-customer interactions on overall service experience : a social servicescape perspective
Lin, Hongxia; Gursoy, Dogan; Zhang, Meng - In: International journal of hospitality management 87 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241876
Cover Image
Driven by technology or sociality? : use intention of service robots in hospitality from the human-robot interaction perspective
Song, Bo; Zhang, Meng; Wu, Peipei - In: International journal of hospitality management 106 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013383261