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~isPartOf:"International journal of hospitality management"
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Service quality
403
Dienstleistungsqualität
402
Customer satisfaction
355
Kundenzufriedenheit
355
Consumer behaviour
261
Konsumentenverhalten
261
Hotel industry
180
Hotellerie
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Beziehungsmarketing
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Relationship marketing
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Gastronomie
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Restaurant industry
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Emotion
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Krankenhaus
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Customer service
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Kundenservice
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Satisfaction
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Arbeitszufriedenheit
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Job satisfaction
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Virales Marketing
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Brand management
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International journal of hospitality management
MPRA Paper
1,528
ECB Working Paper
847
IMF Working Paper
629
Journal of business research : JBR
607
NBER Working Papers
593
Journal of retailing and consumer services
572
CESifo Working Paper
560
Springer eBook Collection
556
Working Paper
540
CEPR Discussion Papers
481
IZA Discussion Papers
462
CESifo working papers
431
Discussion paper series / IZA
428
The service industries journal
388
NBER working paper series
379
SpringerLink / Bücher
371
Discussion paper
356
Working paper series / European Central Bank
347
IZA Discussion Paper
334
Technological forecasting & social change : an international journal
307
The journal of services marketing
284
CESifo Working Paper Series
283
Journal of Services Marketing
281
Journal of Banking & Finance
272
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
270
ZEW Discussion Papers
270
BANCARIA
269
Working paper
265
Economics Papers from University Paris Dauphine
261
Cogent business & management
260
Working paper / National Bureau of Economic Research, Inc.
238
International journal of Islamic and Middle Eastern finance and management
235
Tourism management : research, policies, practice
233
FEDS Working Paper
230
Bundesbank Discussion Paper
227
Finance research letters
217
International journal of contemporary hospitality management
215
NBER Working Paper
211
Journal of travel and tourism marketing
206
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ECONIS (ZBW)
556
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1
Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh
;
Tukamushaba, Eddy Kurobuza
- In:
International journal of hospitality management
45
(
2015
),
pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
Saved in:
2
The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors
Bai, Billy
;
Law, Rob
;
Wen, Ivan
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 391-402
Persistent link: https://www.econbiz.de/10003742805
Saved in:
3
Determinants of dining satisfaction and post-dining behavioral intentions
Ladhari, Riadh
;
Brun, Isabelle
;
Morales Alvarez, Miguel
- In:
International journal of hospitality management
27
(
2008
)
4
,
pp. 563-573
Persistent link: https://www.econbiz.de/10003860311
Saved in:
4
Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik
;
Lee, Jin-soon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
29
(
2010
)
2
,
pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
Saved in:
5
Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
Saved in:
6
Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
Saved in:
7
Does bureaucracy kill individual initiative? : the impact of structure on organizational citizenship behavior in the hospitality industry
Raub, Steffen
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 179-186
Persistent link: https://www.econbiz.de/10003687382
Saved in:
8
Customer value in the hotel industry : what managers believe they deliver and what customer experience
Nasution, Hanny N.
;
Mavondo, Felix T.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 204-213
Persistent link: https://www.econbiz.de/10003687387
Saved in:
9
Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
Saved in:
10
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui
;
Liang, Rong-da
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
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