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Cross-cultural comparison of Chinese and Arab consumer complaint behavior in the hotel context
Jahandideh, Behrouz; Golmohammadi, Alireza; Meng, Fang; … - In: International journal of hospitality management 41 (2014), pp. 67-76
Persistent link: https://www.econbiz.de/10010403087
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Modeling venture capital networks in hospitality and tourism entrepreneurial equity financing : an exponential random graph models approach
Liu, Bing; Luo, Chaoliang; Meng, Fang; Jiang, Hui - In: International journal of hospitality management 95 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012547914
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Making restaurant reviews useful and/or enjoyable? : the impacts of temporal, explanatory, and sensory cues
Li, Hengyun; Wang, Chuhan; Meng, Fang; Zhang, Zili - In: International journal of hospitality management 83 (2019), pp. 257-265
Persistent link: https://www.econbiz.de/10012122087
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Is peer evaluation of consumer online reviews socially embedded? : an examination combining reviewer's social network and social identity
Li, Hengyun; Zhang, Ziqiong; Meng, Fang; Janakiraman, … - In: International journal of hospitality management 67 (2017), pp. 143-153
Persistent link: https://www.econbiz.de/10011785183
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Can time soften your opinion? : the influence of consumer experience valence and review device type on restaurant evaluation
Li, Hengyun; Qi, Rui; Liu, Hongbo; Meng, Fang; Zhang, … - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425257
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An interactive service recovery framework combining demand and supply approaches
Jin, Dan; DiPietro, Robin B.; Kim, Kawon Kathy; Meng, Fang - In: International journal of hospitality management 109 (2023), pp. 1-17
Persistent link: https://www.econbiz.de/10014282502